Privacy Policy

Last updated: February 27, 2026

This Privacy Policy describes how ReClaim Counseling Services, PLLC (“the Practice”, “I”, “Me”, “My”) collects, uses, and protects your information when you visit the website at https://reclaimcounselingnc.com.

Information I Collect

Information You Provide

When you use the contact form on this website, you may provide:

  • Your name
  • Email address
  • Phone number
  • A message describing your reason for reaching out

This information is used solely to respond to your inquiry and, if applicable, to schedule an appointment.

Automatically Collected Information

When you visit this website, certain information may be collected automatically, including:

  • Your device’s Internet Protocol (IP) address
  • Browser type and version
  • Pages visited and time spent on those pages
  • Date and time of your visit

This information is used to understand how the website is used and to improve the user experience.

How I Use Your Information

The information collected through this website is used to:

  • Respond to your contact form inquiries
  • Schedule appointments
  • Improve the website and user experience
  • Comply with legal obligations

I do not sell, rent, or share your personal information with third parties for marketing purposes.

Confidentiality of Clinical Information

This Privacy Policy applies to information collected through the website only. Information shared during therapy sessions is protected by different confidentiality standards governed by state and federal law, including HIPAA. Clinical confidentiality will be discussed in detail during the intake process.

Important: The contact form on this website is not a secure or encrypted method of communication. Please do not share sensitive health information through the contact form.

Cookies

This website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help the website function properly.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the website may not function properly without cookies.

Third-Party Services

This website may use third-party services (such as analytics tools) that may collect, monitor, and analyze usage data. These services have their own privacy policies governing the use of your information.

This website may contain links to other websites not operated by me. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Children’s Privacy

This website and the services offered are intended for adults (18 years of age and older). I do not knowingly collect personal information from children under 18.

Data Security

I take reasonable steps to protect the personal information submitted through this website. However, no method of transmission over the Internet or electronic storage is 100% secure, and I cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information I have about you
  • Request correction or deletion of your personal information
  • Opt out of any future communications

To exercise these rights, please contact me using the information below.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. You are encouraged to review this Privacy Policy periodically.

Contact

If you have any questions about this Privacy Policy, you can contact me: